Spillemyndigheden has introduced the decision of an error inside the nationwide self-exclusion platform, ROFUS, in Denmark.
This error inadvertently allowed round 1,200 people listed on the system to entry playing actions at land-based casinos and gaming machines.
The malfunction primarily impacted customers who had renewed their self-exclusion standing, ensuing within the renewal not being correctly recorded for sure kinds of video games. Following reviews of the problem, Spillemyndigheden has taken corrective actions to incorporate all related video games in ROFUS self-exclusion renewals. Moreover, the regulator has notified the Danish Knowledge Safety Company in regards to the glitch.
Describing the incident as “regrettable,” Spillemyndigheden emphasised its dedication to making sure the soundness and reliability of ROFUS as a trusted service.